Privacy Policy

Effective January 1, 2026

Lawrence Epoxy Floors and Concrete, lawrenceepoxyandconcreteflooring.com, team@lawrenceepoxyandconcreteflooring.com

Who this policy covers

This privacy policy explains how Lawrence Epoxy Floors and Concrete handles the information you share when you use our website, call us or ask for an estimate. We're a flooring contractor in Lawrence, IN, and we do epoxy, garage floor coatings, polished concrete and other concrete flooring work for homes and businesses in the cities around it.

It applies to this website, starting at our home page, and to the requests that come through it. If you'd like to know more about who we are before you read on, our About page has that.

This policy was last updated on November 2, 2026.

Information you give us

We collect what you choose to send us when you fill out our contact form, call or email. That's usually your name, phone number, email address, the address or city where the work would be, and what you tell us about your floor or project, such as its size, its condition or photos you send.

Our contact form is run by an outside form service, so the details you type into it pass through that service before they reach us. We only ask for what we need to answer you and give you an estimate.

Information collected automatically

Like most websites, ours can collect basic information when you visit, such as your browser type, device, the pages you looked at, how long you stayed and the site that sent you here. This comes from analytics tools and cookies, which are small files your browser stores, and it helps us see which pages people use and what isn't working.

This information doesn't tell us your name. You can block or delete cookies in your browser settings, and the site will still work for reading about our services and contacting us.

How we use your information

We use what you send us to answer your questions, schedule and give estimates, do the work you hire us for, send invoices and follow up on a finished job. We use site data to keep the website running well and to understand how people find us when they search for something like a flooring contractor in Lawrence, IN.

We don't sell your personal information. We share it only with the services that help us run the business, such as our form, email, phone and website providers, or when the law requires it.

How long we keep it

We keep your contact details and project notes for as long as we need them to finish your job, stand behind our work and keep the business records we're required to keep. If you only asked a question and didn't book, we keep your message as long as it's useful for following up, then we delete it when it no longer is.

Analytics and cookie data is kept according to the settings of the tools that collect it.

Your choices and rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Depending on the state you live in, the law may give you more rights over your data, and we'll honor a reasonable request either way.

You can also ask us to stop contacting you at any time, and we will. Some records, such as invoices, we may need to keep for tax or legal reasons, and if that's the case we'll tell you.

Keeping your information safe

We limit who on our team can see customer information and use reputable providers for our forms, email and website. No website or online service is completely secure, so please don't send payment card numbers or passwords through the contact form or by email.

Children

This website is meant for adults arranging work on their home or business. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page with a new date at the top.

How to raise a privacy concern

If you have a question about your information, want to make a request or think we've handled something poorly, call us at (317) 463-6468 or reach us through our Contact page. Tell us what you're asking for and how to reach you, and expect a reply within 1 business day.